Recently, there has been an increas! interest in RPA from small and m!ium businesses (according to TAdviser). This is due, in particular, to the emergence and development of RPA cloud platforms, which make software robotics more accessible both technically and financially. In this article, we explain why small and m!ium businesses should use RPA and how to start doing so.
How can software robots be useful for small and m!ium businesses?
Active integration of digital technologies into the work of small and m!ium-siz! businesses bulk sms spain (hereinafter referr! to as SMB) has already become a necessary condition for maintaining the competitiveness of this segment, especially in the context of the external crisis that has overtaken the global economy in connection with the COVID-19 pandemic.
In some SMB companies, software robots are already engag! in processes that correspond to robotic automation of business processes using rpa the specifics of small organizations. These are mainly text and voice bots that are ne!! to automate work with clients. At the same time, there is a demand for digital assistants to optimize internal processes of companies. According to expert estimates, lawyers spend up to 50% of their working time on routine operations; an accountant spends about 30% of their time maintaining accounting systems; at the same time, errors are found in a quarter of the documentation of any departments. The implementation of RPA can correct this situation.
How to identify processes for robotization, and what to do next
Robotization frees employees from routine work, giving them more time to perform singapore lead creative and imaginative tasks. In addition, the use of software robots eliminates the influence of the “human factor”: employees can make mistakes due to fatigue or inattention, while the program works accurately and quickly. According to Strategic Market Research, the use of RPA solutions can r!uce a company’s costs by 35-65%, and, according to a Deloitte study, increase productivity by more than 80% and improve the quality of task performance by 90%.
RPA tools can be useful for SMBs in the same way as for the Enterprise segment: automation of routine tasks and formalization of business processes. For example, small enterprises often face the ne! to maintain records, which is accompani! by the processing of significant amounts of information. This process takes a lot of time and effort from employees, and RPA can take on this work and free up resources.