It’s important to point out the trends in the space. In particular, a role that is so key to success for customer engagement (marketing and service) is the challenging (and often under-appreciated) community manager role. Lately I’ve found a few trends that community managers (and their bosses) need to be aware of. As the space continues to grow. Third Party Community Management Specialists On The Rise: Here’s what we’ve been seeing based on a few briefings and interactions. I’ve taken in the past few months. Recently, I spoke to a group of community managers at Weber Shandwick.
A communications agency
they work closely with their clients and are often representing the brand on behalf of the client who is unable to scale with limited resources. They also offer an interesting service called Firebell which simulates crises in South Africa Phone Number List a safe environment. A few days ago, I was briefed by Cap Gemini who offers BPO (Business Process Outsourcing term I’ve found most on the marketing side don’t know), and they are partnered with Attensity (software) to provide community management services and support. While many community platforms offer CM services. Liveworld (client) has focus here.
One of the seasoned mainstays
In community management and offers services (and software) to brands that seek community management services on demand. I’ve been briefed by Sean O’Driscoll at Ant’s Eye View and they offer a range of services at UK WhatsApp Number List the strategy level for their clients but also offers community management and analytics services. A few weeks back, Chief Strategy Officer Peter Kim from Dachis group briefed Altimeter on their various strategy, implementation services. Including community management as a managed service. Altimeter Data Shows Staff and Agency Spend Top Spends.